Privacy Policy
Capstone Wealth Advisors is committed to protecting the privacy and security of your personal information. This Privacy Policy explains what information we collect, how we collect and use it, when information may be disclosed, and the choices you have regarding your information.
Overview
This Privacy Policy describes the information we receive from you when you interact with our Services, how we use and process that information, if and why personal information may be disclosed to third parties, and your choices regarding the collection and processing of your personal information.
This Privacy Policy applies to personal information collected through our Services and through communications with us, including information you provide through forms, email, telephone, and text messaging. This Privacy Policy does not apply to information collected independently by third-party websites or services that you may access through the Services.
Please review this Privacy Policy carefully.
When you submit information to or through the Services, you consent to the collection and processing of your information as described in this Privacy Policy. By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.
We may update this Privacy Policy from time to time. Whenever reasonably possible, we will provide advance notice of material changes. We will not make retroactive changes that reduce your privacy rights unless legally required to do so. The updated Privacy Policy will supersede previous versions as of its effective date.
Information We Collect
We collect various types of information that you provide to us, as well as information we obtain through your use of the Services.
Personal Information
Personal information is information associated with or reasonably capable of being associated with a specific individual. This may include contact information such as your name, email address, telephone number, employer, and mailing address; demographic information such as date of birth and ZIP code; and certain usage information, such as an IP address.
Certain personal information, including information relating to personal health or finances, may be considered sensitive information and may be subject to additional protections under applicable law.
Mobile and Text Messaging Information
If you provide your mobile telephone number or opt in to receive text messages from us, we may collect your mobile telephone number, messaging preferences, opt-in status, consent records, and information related to text message communications.
Mobile information and text messaging opt-in data are subject to the specific sharing restrictions described in the “Mobile Information and Text Messaging Data” section below.
Usage Data
We may collect information about your online activity and use of the Services, including browser type, internet service provider, IP address, operating system, webpages visited, information you search for or view while using the Services, and metadata related to content made available through the Services.
Usage Data by itself may not identify an individual but may be linked to Personal Information. Once linked, we treat the information in accordance with this Privacy Policy.
Location Data
We may collect information regarding the location of a mobile device or computer, including location information derived from GPS or Wi-Fi use, an IP address, or other information made available by you or your device that indicates your current or prior location.
How We Collect Information
Whether we collect certain types of information and how we process it depends on how you use and access the Services.
From You
We collect personal information when you contact us, request information or services, complete forms, communicate with us by telephone, email, or text message, create an account where applicable, or otherwise voluntarily provide information to us.
If you interact with the Services through a social media account, we may have access to information associated with that account depending on your privacy settings and the policies of the applicable social media provider.
From Cookies and Data Collection Tools
We and service providers that assist us may use cookies and similar technologies to operate and improve the Services.
Cookies may contain information such as user settings, browsing history, and activities conducted while using the Services. Cookies are not necessarily personally identifiable on their own but may be linked to Personal Information you provide through your interactions with the Services.
Cookies and similar technologies may be used to understand how users navigate the Services, customize user experiences, analyze technical and navigational information, and detect and prevent fraud.
We may also use technologies such as web beacons and server logs to collect information from devices used to access the Services, including operating system, browser type, domain, system settings, country, and time zone.
Managing Cookies
Most web browsers provide controls that allow you to manage or reject cookies. Blocking or rejecting cookies may prevent certain features of the Services from functioning properly.
How We Use Your Information
We may use information we collect for purposes including:
- Providing the Services and information you request.
- Operating, maintaining, improving, and personalizing our products and services.
- Providing customer service and support.
- Communicating with you regarding your account, inquiries, appointments, transactions, or our Services.
- Sending text messages or other communications when you have provided the appropriate consent.
- Maintaining security and detecting or preventing fraud or unlawful activity.
- Maintaining records, archives, and backups related to the Services.
- Understanding how users access and use the Services.
- Responding to user preferences and improving the user experience.
- Developing new products and services and improving existing products and services.
- Providing advertising, marketing, or promotional communications where permitted by applicable law and your communication preferences.
- Measuring and improving the effectiveness of our advertising, marketing, and promotional activities.
- Enforcing our Terms of Service and other applicable policies.
- Complying with legal and regulatory requirements.
Information collected through the Services may also be used in an aggregated or individualized manner to improve the Services and provide a more relevant experience.
Our use of information for marketing or promotional purposes does not authorize the sharing of mobile information, text messaging originator opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes.
Data Retention & Security
Data Retention
We retain information for as long as reasonably necessary and relevant to our operations and the purposes for which it was collected.
We may also retain Personal Information as necessary to comply with applicable laws and regulatory requirements, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce agreements, and take other actions permitted or required by law.
When information is no longer reasonably necessary, we dispose of it in accordance with our data retention and deletion practices and applicable legal requirements.
Security
We employ reasonable administrative, technical, and organizational safeguards designed to protect information submitted through or stored by the Services.
However, no method of transmission over the internet, mobile network, or electronic storage system is completely secure. Accordingly, we cannot guarantee the absolute security of your information.
Your Choices & Access to Your Information
You have choices regarding the collection and processing of your Personal Information. Depending on applicable law, you may have rights to request access to, correction of, or other actions concerning Personal Information we maintain about you.
You may also manage your communication preferences.
If you receive text messages from us, you may opt out of receiving future text messages by replying STOP to a message. You may reply HELP for assistance. Message and data rates may apply, and message frequency may vary.
Opting out of text messages does not affect the lawfulness of communications sent before your opt-out request was processed.
For questions regarding your Personal Information or privacy rights, please contact us using the information below.
Contact Us
For privacy-related questions or requests, contact:
Capstone Wealth Advisors
Links to Third-Party Services
The Services may contain links to third-party websites or services that are not operated or controlled by us.
A link to a third-party service does not mean that we endorse the third party or its privacy or security practices. If you visit a third-party website or service, information you provide directly to that third party will be subject to its privacy policy and practices rather than this Privacy Policy.
We encourage you to review the privacy notices of third-party websites and services you visit.
Disclaimer: Not Child-Directed
The Services are not intended for use by children.
If you are under the age of majority in your place of residence, you may use the Services only with the consent or supervision of your parent or legal guardian.
Consistent with the Children's Online Privacy Protection Act (COPPA), if we learn that we have collected Personal Information directly from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information, subject to applicable legal requirements.
U.S./EU/Swiss Data Privacy Framework Certification
We comply with the EU-U.S. Data Privacy Framework (DPF) and the Swiss-U.S. Data Privacy Framework (DPF), as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of Personal Information transferred from applicable jurisdictions.
We adhere to applicable DPF Principles concerning notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement, and liability.
To learn more about the Data Privacy Framework program and applicable certifications, please visit the U.S. Department of Commerce's Data Privacy Framework website.
Personal Information collected about applicable international visitors through the Services may be processed in the United States by us or by parties acting on our behalf. The Services are hosted in the United States.
Questions about how we handle your data?